What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, contact numbers and home address, comments, feedback).

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How do we collect information?

The website contains information that enables a quick electronic contact to our company, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the company by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the company are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties unless you give us prior consent to do so if you decide to use our services, third parties are used to store your information for the sole purpose of ensuring you are provided with the services you request and for us to contact in future regarding those services at your request.

 

When you submit a form to us using our website or contact us directly via email, phone or by using a third party App such as WhatsApp, as part of the process, we collect personal information you give us such as your name, email, contact numbers and home address, comments, feedback. Your personal information will be used for the specific reasons stated above only.

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Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

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1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance 

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All personal data of which customers provide us with is stored securely on our customer databases on secure servers behind a firewall.
 

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How do we communicate with our site visitors?

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We may contact you in reply to your request for further information on the services we may provide you and for any further communication pertaining to our services thereafter at your specific request. This would be pertaining to requests for further information in order to offer you our services, appointment reminders, notifications regarding the services we provide you, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, phone, text messages, and postal mail.

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How do we use cookies and other tracking tools?

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How can our site visitors' withdraw their consent?

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You must explain how your site visitors can withdraw their consent for collection of personal information, as well as how they can delete or change the collected information.

Sample:
If you want us to withdraw your consent for collection of your personal information, or to delete or change the collected information please contact us at mdwindowcleaning.com@gmail.com.

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at mdwindowcleaning.com@gmail.com

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THIRD PARTY PROVIDERS

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We utilise several tools which store or manage data used by our company. These providers are GDPR regulated and their respective GDPR statements are shown below:

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Please view our full Terms and Conditions of Website Usage  and our Website Cookies Policy

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